Frequently Asked Questions

We specialize in residential and commercial electrical services, including installation, maintenance, and repair. Additionally, we provide security camera solutions including installation, integration, and maintenance for CCTV systems.

Yes, Alpha9 Solutions is fully licensed and insured to provide professional electrical and security camera services for both residential and commercial clients.

We provide services across the East Tennessee region. Contact us to confirm if your specific location is within our immediate coverage area.

Yes, we handle all types of residential electrical work, including whole-house wiring, lighting installations, panel upgrades, and detailed troubleshooting of electrical issues.

Absolutely! We specialize in commercial projects such as office wiring, breaker installations, industrial equipment connections, and energy-efficient lighting upgrades for businesses.

Yes, we provide detailed electrical inspections to ensure your system meets all current safety standards, code requirements, and operates at peak efficiency.

Yes, we offer heavy-up panel upgrade services to accommodate increased electrical loads, ensuring safety and compliance with modern standards for your home or business.

For your safety, switch off all major appliances to prevent surges and contact us immediately. We offer 24/7 troubleshooting and resolution for most electrical emergencies.

For residential properties, we recommend an annual inspection. For commercial establishments, regular maintenance every 6 months is advisable to prevent downtime.

We install various professional-grade cameras, including dome, bullet, PTZ (pan-tilt-zoom), and both robust wired and flexible wireless IP systems.

Yes, we specialize in remote-access setups that allow you to monitor high-definition footage via a secure smartphone app or web platform from anywhere in the world.

Install times vary. Small residential systems typically take a few hours, while larger commercial setups with complex integration may take a day or more.

Yes, we provide routine maintenance including lens cleaning, connection integrity checks, storage optimization, and firmware updates.

Our experts perform a layout assessment of your property to recommend the best hardware based on your needs, budget, and desired features like night vision and motion detection.